Network Management Software  

 

NetDMZ Network Management Software Support

 

 

Q: What versions of Windows does NetDMZ support?
NetDMZ Server work on Windows 2000, Windows XP, Windows 2003, Windows Vista , Windows 7
NetDMZ Client works on Windows 2000, Windows XP, Windows 2003, Windows Vista , Windows 7

Q: Can NetDMZ monitor ALL users on my network from one location?
Yes, that is the purpose of NetDMZ. Once NetDMZ is installed on each client on your network, you can view each PC from your central log viewer on your PC. As long as you are on the same LAN as the other PC's, you can view them with no problem!

Q: Will the use of the NetDMZ affect our normal LAN activities and traffic?
The use of NetDMZ won't affect your normal LAN activities and traffic. NetDMZ is a really small and efficient application.

It works quietly in the background and has been optimized to minimize resource use.

Q: How to uninstall NetDMZ client?
If client properly connected to the server, please uninstall client according to direction as follows:
1.Open the NetDMZ server, choose the client which you want to uninstall, click right.
2.you can see the options, click "Close NetDMZ client, Don't load on Windows startup next time"
3.That's OK.
If client not connected to the server, please uninstall client according to direction as follows:
1. Type "Shift+ Alt +F" (or your setting hotkey), put into the password, then "OK", NetDMZ default password is empty.
2. Uncheck "Load on Windows startup" option, then "save and hide".
3. Type "Shift +Alt + F" , put into the password again.
4. Click "End", that's OK.

Q: Is there a way to monitor the URL’s visited with Firefox or navigator?
NetDMZ can monitor the URL visited with Firefox but not the navigator, the record of URL visited with Firefox can be found and you also can learn URL visited through screenshots when employees using the navigator. NetDMZ can monitor all URL visited through IE (Internet Explorer) .

Q: Is NetDMZ detectable? Can employees disable NetDMZ client?
It is possible to set NetDMZ to run in an invisible stealth mode, then NetDMZ is virtually undetectable. When NetDMZ is in the invisible mode, it will not show up even if the user presses Shift + Alt + F. The only way to access or make NetDMZ reappear is by pressing a series of secret key combinations that you decide. Once the secret key combination is pressed you will be requested for your NetDMZ password to ensure that only you have access to the program. NetDMZ also has the option to run in a visible mode, if you would like the person to know that they are being monitored.

Q: Will NetDMZ slow down my computer?
NetDMZ monitoring software is a really small and efficient application. It works quietly in the background and has been optimized to minimize resource use. You will not notice any decrease of performance of your computer. There is also a wide variety of settings that you can adjust to improve performance.

Q: The NetDMZ Server and Client are installed, but I cannot view my employees’ computer?
Make sure you enter the correct IP or names of computer installed with NetDMZ Server. If your Firewall warns you about NetDMZ, please simply instruct it to allow NetDMZ to run. If all the ways above have no help, you should restart your employees’ computers. Maybe the firewall in your computer will stop the connection between NetDMZ server and client, you should add both the server and client in the trusted list. If you don't know how to do it you can also stop or uninstall the firewall first and after you tried the NetDMZ successfully you can install it again.

Q: Is NetDMZ difficult to install and use?
NetDMZ installation is a self guided process that takes less than five minutes. NetDMZ has a typical Windows interface that is very easy to learn. NetDMZ's on-line help, tutorials and user guides are very extensive and easy to use.

If you encounter any problems in using of our software have any suggestion, feel free to email to support@osmonitor.com

 

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OsMonitor is compatible with Windows NT, Windows 2000, Windows 2003, Windows XP, and Windows 8!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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